Call 112 for an immediate threat to life in areas served by Italy's single European emergency number; existing direct emergency numbers also remain available according to regional arrangements.
Italy has several hospital-based Centri Antiveleni rather than one national public hotline. Keep the medicine pack or chemical label and report the substance, approximate amount, time, age and symptoms. Do not induce vomiting unless a clinician instructs you.
Call emergency services immediately if the person is unconscious, convulsing, struggling to breathe or rapidly worsening. For a non-urgent medicine question, consult a pharmacist.